Shipping & Returns

RETURNS:

Any unopened /unused (product) orders placed on our website, www.PrettyConscious.co are eligible for a full refund within 10 days of order date. Pretty Conscious LLC will only accept returns for items purchased through our official website.

We will grant refunds on a case by case basis. Once you have returned your order/product we will inspect the item(s) and contact you regarding receipt of said item(s). At this point we will begin processing of the refund to the original method of payment used to purchase.

*IF YOUR ORDER IS DAMAGED OR WE SENT THE WRONG PRODUCT, CONTACT US AND WE WILL TAKE CARE OF IT! CHARLENE@PRETTYCONSCIOUS.CO

Contact As Follows:


Full Name
Email address
Order number
Reason for returning item(s)

Refund processing time is dependent on your bank institution. Any refund delays over 7-10 business days, you may contact us for verification. Please note: after that time frame, your bank institution will be better suited to help with the refund processing.

SHIPPING:

WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DELAYED PACKAGES DUE TO THE POSTAL SERVICE. YOU MAY PURCHASE PACKAGE INSURANCE IN ADVANCE.

SHIPPING SERVICE USED IS USPS PRIORITY (DOMESTIC ORDERS), PACKAGES USUALLY SHIP BETWEEN 2-5 BUSINESS DAYS, WITH EXCEPTIONS FOR HOLIDAYS; OR IF ITEM(S) ARE PRE ORDER WHICH CAN TAKE BETWEEN 7-10 DAYS TO SHIP.

PROCESSING/HANDLING TIMES MAY VARY, PLEASE ALLOW UP 3-5 DAYS TIME.