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Products are made fresh in small batches to ensure longevity of shelf life. Body Butters and Beauty Oils are anhydrous (do not contain water) so they do not require preservatives, be sure to use clean dry hands when using products. Keep away from water or moisture. Store oils & butters in cool, dark place away from direct sunlight. If used properly, products can last between 6 months-1 year. If product changes in smell or color, discard immediately.

Q: What is body butter?

A: Body butter is a skin moisturizer that is solid at room temperature - similar to actual butter, body butter is the oils, fats, and protein components of various seeds and nuts. Similar to regular lotion, body butter will keep skin soft and hydrated. It differs from regular lotion in that there is no water content - body butter is made solely with plant nut butters and oils. That's why body butter is much thicker than your average lotion, but also why it is much more powerful! Without any water, there is so much more room for high quality, nutrient rich, skin repairing plant power.

Q: Are Pretty Conscious products Vegan?

A: All of our products are vegan and cruelty free! Only tested human families. Animals are our friends, not ingredients!

Q: Do your products contain preservatives?

A: Our body butters and oils do not contain any synthetic preservatives, that being said, we do use natural ingredients that extend the shelf life of the product but they will still go bad if not properly taken care of. Body care products should be kept away from water to avoid contamination or spoilage of product.

 Q: How can you ensure safety without preservatives?

Most of our products are oil based, and contain no water, therefore there is much less opportunity for bacteria to grow. That being said, we urge our customers to keep their products in a cool, dry, place, and use clean, dry hands when applying butters and oils. We suggest keeping your butters by your bed or dresser, applying after showering and drying off. 

Q: How do I know if my stuff has gone bad?

If you use the body butters daily, they will be gone way before six months! However, if your product starts to smell bad or changes color, it might be time to let it go. If you notice anything concerning about the butters please send us an email at info@prettyconscious.co and we will be glad to help you.

Q: How long will it take to receive my items?

A: Body Butters and Bath Soaks are made to order, therefore it will take between 3-5 business days to prepare order and ship. We use USPS Priority Shipping which can  take between 1-3 Business days to be delivered depending on location the package is going.

  Q: Is your packaging eco friendly?

A: Yes! We use recyclable packaging and shipping materials. You may repurpose your body butter and body oil bottles/containers to give them a second life or recycle them with like materials. Shipping boxes, tape, stickers, and paper, are all recyclable as well. 

PRODUCT INFO:

PLEASE BE SAFE WHEN USING THESE PRODUCTS, READ ALL INGREDIENTS TO ASSURE YOU ARE NOT ALLERGICTO ANYTHING IN THEM. ALWAYS PATCH TEST IN THE INNER PART OF YOUR ELBOW CREASE. CRAFTED WITH LOVE FROM OUR HOME TO YOURS, SOME PRODUCTS ARE HAND MADE IN HOUSE (BODY BUTTERS, BEAUTY OILS, CLAY MASKS) EQUIPMENT ALWAYS CLEAN & STERILIZED. WE DO HAVE COVID 19 PROTOCOLS (GLOVES AND MASKS WORN WHILE MAKING PRODUCTS). *KEEP PRODUCTS AWAY FROM WATER. ALL INGREDIENTS ARE PLANT DERIVED. RESULTS MAY VARY DEPENDING ON SKIN TYPE, LIFESTYLE AND CONSISTENT USAGE. PLEASE CONSULT WITH DOCTOR IF IRRITATION OCCURS, DISCONTINUE USE. ALL INGREDIENTS ARE SHELF STABLE FOR ABOUT 4-6 MONTHS IF CARED FOR PROPERLY. THE INGREDIENTS IN OUR PRODUCTS CONTAIN NATURALLY HEALING PROPERTIES AND YOU CAN SEE A DIFFERENCE WITH CONSISTENT USE.

RETURNS:

Your satisfaction with our products is important to us. If you are not content with a product, you can return it to us for a full refund of the purchase cost. We will not refund opened or used products.

The cost of shipping for a return of an order is to be covered by the customer and will not be included in the refund amount. We do not refund the cost of shipping. We also cannot offer refunds or replace orders confirmed delivered by the delivery service via provided tracking numbers. Please contact the delivery service directly with your tracking number if your package was confirmed delivered but you never received it. 

Once your item is received and processed you will be updated on your return status. Refund processing time is dependent on your bank institution.

*IF YOUR ORDER IS DAMAGED OR WE SENT THE WRONG PRODUCT, CONTACT US AND WE WILL TAKE CARE OF IT! INFO@PRETTYCONSCIOUS.CO

Contact As Follows:

Full Name
Email address
Order number
Reason for returning item(s)

SHIPPING:

WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DELAYED PACKAGES DUE TO THE POSTAL SERVICE. YOU MAY PURCHASE PACKAGE INSURANCE IN ADVANCE.

SHIPPING SERVICE USED IS USPS PRIORITY (DOMESTIC ORDERS), PACKAGES USUALLY SHIP BETWEEN 2-5 BUSINESS DAYS, WITH EXCEPTIONS FOR HOLIDAYS; OR IF ITEM(S) ARE PRE ORDER WHICH CAN TAKE BETWEEN 7-10 DAYS TO SHIP.

PROCESSING/HANDLING TIMES MAY VARY, PLEASE ALLOW UP 3-5 DAYS TIME.

•These statements have not been evaluated by
the Food and Drug Administration. This product is not
intended to diagnose, treat, cure or prevent any disease.

•The consistency of our products may change
due to extreme heat and/or cold weather. Pretty Conscious has no control over the conditions during transit or delivery. Please understand that we cannot be responsible for melted or frozen products.

•Pretty Conscious products may appear
inconsistent in color but our products color comes from natural plant based ingredients. No dye added.